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FAQs

 

  • How did I track my order?
    Once we ship your package, we will send you a shipping confirmation e-mail with a UPS tracking number. You can track yourpackage by entering the tracking number at UPS.com. You can also check your order status and track your order directly from your personal account page at PartyDepotStore.com.
  • Do I have to pay taxes on my order?
    We do not charge sales tax for most orders. However, it is your responsibility to report the purchase and pay any applicable sales tax the next time you file your taxes for the year. We do charge state sales tax for orders that have a shipping address in Virginia.
  • What credit cards do you accept?
    We accept the following Credit Cards:
    America Express
    Discover
    Master Card
    Visa
  • Where do you ship?
    We can ship orders anywhere in the United States (including Alaska and Hawaii).We do not ship internationally at this time.